How do I request a payoff quote after a transfer?

Short answer

Once your loan is available in the new system, you may request a payoff quote through your servicing website.

What’s happening

After a servicing transfer, payoff requests are handled by the new servicer.

Your loan must first be loaded into the servicing system before payoff requests can be processed.

What to expect / What to do

Once your loan is available online, you can:

• Request a payoff quote through the servicing website, or
• Visit the Get Help section to request assistance.
  
   

This article is for general information only and does not change the terms of your loan.